I'm Morgan!

The Founder & CEO of Fundraising Beyond Borders. My mission is to help you fundraise with confidence.

July 18, 2023

What is a Donor Acknowledgment Plan?

In the world of nonprofit fundraising, building strong relationships with donors is crucial for sustainability and growth. You worked so hard to get those donors through the doors – let’s continue to engage these donors so they continue to give month after month and year after year. 

This is where a well-structured donor acknowledgment plan comes into play.

What is a donor acknowledgment plan? 

A donor acknowledgment plan is more than just a mere gesture of gratitude; it’s a strategic approach and calendar to nurturing relationships with your supporters.

By personalizing communication, incorporating educational initiatives, and fostering community-building activities, you can create a robust plan that helps you connect with donors throughout the year. 

What makes a successful donor acknowledgment plan? Here are three tips: 


Try to send out your first acknowledgment within a day or two of receiving the donation. Strike while the iron is hot! Quick and timely communication shows that you value your donors’ contributions and makes them feel like an essential part of your nonprofit family.

Now, imagine you give a gift to someone, and they take ages to say thanks – not the best feeling, right? Well, your donors feel the same way! Time is of the essence, my friends.

Once the first communication piece is out, create a schedule so specific donors are engaged every single month.

Personal Touch

I get it, we live in a digital age where everything seems automated, but let’s not forget the power of a personal touch. When someone donates to your nonprofit, don’t just send them a generic thank-you email and call it a day. Nope!

Take the time to craft a heartfelt message that acknowledges their contribution, highlights the impact it’s making, and shows genuine appreciation for their support.

And hey, don’t be afraid to add a dash of creativity – a hand-written note, a short video message (Loom is my free favorite tool!), or a shout-out on social media can make all the difference!

Unique Ideas

As mentioned above, a hand-written card and a personalized video can go a long way. But outside of those warm touches, try to include unique touchpoints that stand out against other nonprofits.

Some ideas include exclusive updates such as sneak peeks for upcoming projects, scratch-off impact postcards, an exclusive invite to volunteer for the day, or interviews with key stakeholders. 

So, there you have it – a simple yet powerful donor acknowledgment plan that can work wonders for your nonprofit.

Remember, it’s all about making your donors feel appreciated, informed, and connected to your mission. Show them some love, acknowledge their support quickly, and tailor your communication to suit their unique needs.

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